FAQ

Find answers to frequently asked questions.

StorBox-On-Wall-Advantage-Fixtures
Does SlatboxUSA require a minimum order?

No, we have no minimum order requirements.

Does SlatboxUSA have a small order charge?

There is a $7.00 charge for orders under $25.00 ordered online (Excluding shipping).

What payment options does SlatboxUSA offer?

SlatboxUSA accepts prepayment by cash, check or MasterCard, Visa, American Express, and Discover credit cards. We do not accept CODs. For an SlatboxUSA credit account, please click here for our credit application. Only companies in business for more than 3 years will qualify for terms if approved. 

How do I pay for a first time order?

First-time orders must be prepaid by cash, check, or credit card until an SlatboxUSA credit account can be set up.

Where will my order ship from?

Our items will ship FOB Albany, OR or Dallas, TX for most orders.

Does SlatboxUSA drop ship?

Yes, SlatboxUSA will drop ship blind to our Distributor’s customers. There is no drop ship fee. 

How soon after placing an order will it be shipped?

If the item is in stock, SlatboxUSA will ship within 24 hours. In many cases, we can ship the same day. For air shipments or FedEx, please contact our Sales Department for details and refer to our Shipping Info page. 

Who is SlatboxUSA's preferred shipping carrier?

For ground shipments, SlatboxUSA prefers UPS. We can also ship FedEx and Priority Mail, as well as other common carriers. Please refer to our Shipping Info page for more information, or contact our Sales Department. 

Does SlatboxUSA accept returns on merchandise?

Returns are accepted on stock catalog items with prior authorization and must be received within 15 days from the time of delivery. Returns must be in original packaging and re-sellable condition. Returns are subject to a 25% restocking fee, which will be deducted from the return credit. Custom items are not returnable nor refundable. For more details, please refer to our Returns Policy and Claims Processes Page

PRODUCT CATEGORIES

IDEAL STORAGE FOR EVEN THE SMALLEST ITEMS

Ever store your belongings away in boxes, only to forget about them entirely later on? Storbox is here to change that. Storbox’s unique open front design allows you to store your things tidily while still displaying them. With four sizes and a variety of colors, Storbox can store just about anything.

MAKING ORGANIZATION EASY AND STYLISH

Stylishly organize any shelf space with the help of Shelfboxes. Available in four different lengths and a wide variety of colors, Shelfboxes are perfect for storing tools, office supplies, kitchen items, and so much more.

THE UNIQUE BIN SYSTEM

Stylishly organize any shelf space with the help of Shelfboxes. Available in four different lengths and a wide variety of colors, Shelfboxes are perfect for storing tools, office supplies, kitchen items, and so much more.

FUNCTIONAL & DECORATIVE FOR YOUR SPACE

Make any display stand out with Popboxes. Each Popbox features a curved, tilted top, showcasing each box’s contents while still keeping the space tidy. With three colors and eight sizes to choose from, there’s a Popbox for every space.

THE IDEAL LIGHTWEIGHT STORAGE SOLUTION

Utilize any floor or surface space to its fullest with Cratebox. This lightweight storage solution features slatted sides and various size options, making it an excellent choice for both larger equipment and smaller knickknacks.

CRYSTAL CLEAR AND SUPER-TOUGH CLEAR BOX

The Crystal Clear boxes are our newest addition to the Slatbox series. Safe for food, delicate items, electronic parts and anything that needs to remain dust-free.